BAXLEY, Ga. — Amber Hancock thought she was finally building a new home for herself and her 8-year-old son after a devastating year in which she lost her husband.
Instead, the widowed mother says she is now living in a camper with her young son and four pets after approximately $146,000 she paid toward a $264,000 manufactured home allegedly went missing following the abrupt closure of Yurezz Home Center.
Hancock says the money was intended as a down payment on a Timber Creek manufactured home. But when she tried to contact the company in June to move forward with preparing the foundation, she says she discovered that the business had suddenly shut down.
Its locations were reportedly closed, employees had been let go, phone lines were disconnected and the company’s online and social-media presence disappeared.
The money, Hancock says, has not been transferred to either the home manufacturer or the mortgage company.
Instead, she claims the funds remain with Yurezz Home Center.
Hancock says she discovered the company had suddenly disappeared
According to Hancock, the crisis began on June 11, 2026, when she attempted to reach her sales representative to coordinate the next steps for the foundation of her new home.
She says her usual communication channels were no longer working.
As Hancock tried to determine what had happened, she says she learned that Yurezz Home Center had abruptly ceased operations and that employees had been terminated.
She then contacted Timber Creek, the manufacturer of the home she had purchased, as well as 21st Mortgage, the financing company.
According to Hancock, both companies told her they had never received the approximately $146,000 she had paid.
That left her facing a devastating realization: she had made a six-figure payment toward a home that she says she may never receive, while the money she believed was being held as part of the purchase had apparently not reached the companies involved in financing or manufacturing the home.
Hancock says owner acknowledged homes were oversold
Hancock says she was briefly able to reach the owner of Yurezz Home Center after the company closed.
According to her account, the owner allegedly told her that the company had oversold homes and run out of money to fulfill orders.
Hancock says that communication did not last.
She claims the owner subsequently stopped responding and blocked her.
The allegations have not been independently established, and the full circumstances surrounding Yurezz Home Center’s closure and the disposition of customer deposits remain subject to investigation and potential legal proceedings.
Dozens of other families may be affected
Hancock believes her situation is far from isolated.
She estimates that between 75 and 200 families could be dealing with similar problems involving Yurezz Home Center.
An online support group for affected customers has reportedly attracted more than 75 people who are sharing contracts, receipts, payment records and other documentation in an effort to understand what happened.
For many of those families, the issue goes beyond losing a business transaction.
They may have sold or left previous homes, made substantial deposits or arranged financing while expecting their manufactured homes to be delivered.
Now, they are left trying to determine whether their money and home purchases can be recovered.
Hancock says customers were still making large payments before closure
One of the most troubling allegations from Hancock concerns the timing of customer payments.
She claims Yurezz Home Center continued accepting substantial deposits from customers as recently as early June 2026, shortly before the company shut down.
If established, that timing could become an important issue for investigators and attorneys examining the company’s financial condition and dealings with customers.
At this point, however, those claims remain allegations.
A complete understanding of what happened will require financial records, contracts, payment histories and other evidence from the company and affected customers.
Widowed mother now living in a camper
For Hancock, the consequences are immediate.
She says she is currently living in a camper with her 8-year-old son and four pets.
The circumstances are particularly painful because Hancock had been trying to create stable housing for her family following the death of her husband.
Instead of moving into a new home, she is now trying to navigate an uncertain housing situation while attempting to recover a six-figure payment.
Hancock has launched a GoFundMe campaign to help her family through the crisis.
She is also seeking legal assistance from attorneys with experience in consumer fraud and large-scale disputes involving home purchases.
Hancock fears a lengthy legal battle
Hancock says lenders have advised affected customers to pursue legal action.
But she is concerned that litigation could take years if numerous customers become involved in a larger legal proceeding.
For families who have already invested significant amounts of money, the prospect of waiting years for a resolution adds another layer of uncertainty.
The affected customers are now attempting to determine what legal options are available and whether the money paid toward their homes can be recovered.
What affected Yurezz Home Center customers should do
Consumers who believe they may have been affected by the closure should preserve every document connected to their purchase.
That includes:
- Purchase agreements and home contracts
- Deposit receipts and payment confirmations
- Canceled checks and bank records
- Financing documents
- Emails and text messages with sales representatives
- Written communications with Yurezz Home Center
- Communications with manufacturers and lenders
- Screenshots of company websites or social-media posts
- Records showing when payments were made
Affected consumers should also consider filing formal complaints with the Georgia Attorney General’s Consumer Protection Division and contacting appropriate law-enforcement or regulatory authorities if they believe they may have been victims of fraud.
Investigation into Yurezz Home Center closure
The circumstances surrounding the abrupt closure of Yurezz Home Center remain unclear.
Hancock and other affected customers are seeking answers about where their deposits went, how many customers may be affected and whether the company had the financial ability to fulfill outstanding home orders when those payments were accepted.
At this stage, allegations of consumer fraud have not been established in court.
For Hancock, however, the issue is already painfully real.
The money she intended to put toward a home for her family is gone from her possession, her new home has not been completed, and she and her son are living in a camper while she searches for answers.
As affected families organize their records and seek legal help, they are hoping investigators and the courts can determine what happened to the money and whether they can recover the funds they say they paid for homes that were never delivered.
